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People who handle PACE claims understand member needs. The staff has more experience handling school-district claims than any organization in the state. Staff members are well-versed in Oregon and federal law and are backed up by the best school-district law firms in the state. The claims-management office is in Oregon, allowing consultants to be anywhere in the state on short notice. PACE guarantees a 24-hour response to members on any claim. PACE involves members in deciding how to proceed with claims. At PACE, the focus is on finding the appropriate coverage for you, not looking for ways to avoid paying claims.